There are approximately 52,000 'community' water systems and 16,000 wastewater systems in the United States. While a significant portion of water and sewer customers are served by large metropolitan systems, the vast majority of systems are small and located in rural areas. Due to their small size, rural systems are generally more expensive to build and operate on a per-user basis. They also tend to have more problems complying with environmental and public health requirements. Thus, these systems need assistance if they are to be well funded and serve their customers reliably over the long term. If communities that provide water or sewer service have not analyzed their rates and financial performance in the last two years, they should seriously consider conducting a rate analysis.
The State of Missouri has developed software called 'Show-me Ratemaker', a do-it-yourself spreadsheet program, that small water and sewer systems can use to analyze and reset their user rates. This program is available at NO CHARGE! The program is in Microsoft Excel format and can be downloaded from Missouri’s Department of Natural Resources website. If you would like further assistance with Ratemaker, contact Eric at District III.